The Buffet Lounge
We respect your privacy and are committed to protecting the personal information you provide while using our website, mobile application, and related services.
This Privacy Policy explains how Buffet Lounge collects, uses, stores, and protects your information when you browse restaurants, explore cuisines, place orders, make payments, create an account, or use any other services available through our platform.
1. Information we Collect
We may collect the following information when you use The Buffet Lounge:
Personal Information
- Full name
- Email address
- Mobile/phone number
- Delivery address
- Billing information
- Account login information
Order Information
- Restaurant selected
- Food items ordered
- Order amount
- Order history
- Delivery details
- Order status
Payment Information
Payments may be processed through third-party payment gateways. The Buffet Lounge may receive transaction-related information such as payment status, transaction ID, and payment method. We do not intentionally store complete debit/credit card details on our servers.
1. Device & Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website/app usage information
- Cookies and similar technologies
2. How we use your Information
Your information may be used to:
- Create and manage your account
- Process and deliver your orders
- Connect you with restaurants and delivery partners
- Process payments
- Provide order updates and notifications
- Respond to customer support requests
- Improve our website and services
- Personalize your experience
- Prevent fraud, misuse, and unauthorized activity
- Send promotional offers where permitted by applicable law
3. Restaurant & Delivery Partners
To fulfill your order, relevant information such as your name, contact number, delivery address, and order details may be shared with the restaurant and/or delivery partner responsible for processing or delivering your order.
Such information is shared only to the extent reasonably required to provide the requested service.
4. Payment Services
Buffet Lounge may use third-party payment service providers to process online payments. Payment providers may collect and process payment information according to their own privacy policies and applicable laws.
5. Cookies
We may use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Understand website usage
- Improve website performance
- Provide relevant offers and content
You may manage or disable cookies through your browser settings, although some features may not function properly as a result.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service can guarantee complete security of information.
7. Data Sharing
We do not sell your personal information as a standalone product.
Information may be shared with:
- Restaurants
- Delivery/service partners
- Payment gateways
- Hosting and technology providers
- Customer support/service providers
- Government or legal authorities when required by applicable law
8. Third-Party Services
Buffet Lounge may contain links or integrations with third-party websites and services. We are not responsible for the privacy practices, security, or content of third-party services.
We recommend reviewing their respective privacy policies before providing information.
9. Children's Privacy
Buffet Lounge is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.
10. Your Rights
Subject to applicable laws, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw certain permissions or consent
- Opt out of promotional communications
Requests may be submitted through our customer support/contact channels.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
The Buffet Lounge
Email: [support@buffetlounge.com]
Phone: [+91 99532 24486 ]